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How to Report a Scam in China – Complete Step-by-Step Guide

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Scams in China can include online fraud, fake investment sites, counterfeit products, phone scams, or identity theft. Whether you're a Chinese citizen, expat, or tourist, knowing how to report a scam in China can help you recover losses and protect others from becoming victims.

This guide explains where and how to report scams in China, including official websites, hotlines, and tips for filing a comprehensive and practical report.

Why Reporting Scams in China is Important

  • Helps police and regulators track scam operations.

  • Allows authorities to shut down fake websites, phone numbers, and social media accounts.

  • Increases the chance of recovering stolen money.

  • Raises public awareness of common fraud tactics in China.

Official Scam Reporting Channels in China

Authority / Organization

Purpose

Contact / Website

Notes

Local Public Security Bureau (公安局)

Handles all types of fraud cases in China.

Report in person at your local police station or call 110 (emergency police hotline).

Bring ID and all evidence.

Ministry of Public Security – Anti-Fraud Center

National Center for Internet and Telecom Fraud.

Call 96110 (Anti-Fraud Hotline)

Available in most cities; responds quickly to active scams.

Cyberspace Administration of China (CAC)

Removes fraudulent websites, fake apps, and online scams.

https://www.12377.cn/

Supports online reporting.

State Administration for Market Regulation (SAMR)

Deals with counterfeit goods, fake companies, and false advertising.

https://www.samr.gov.cn/

Useful for business or product-related scams.

China Banking and Insurance Regulatory Commission (CBIRC)

Handles banking, loan, and insurance fraud.

http://www.cbirc.gov.cn/

It can help block suspicious transactions.

How to Report a Scam in China – Step-by-Step

  1. Gather Evidence
    Keep all chat logs, emails, payment receipts, phone numbers, and screenshots of websites.

  2. Determine the Correct Authority

    • Banking fraud → CBIRC

    • Fake website/app → CAC

    • General fraud → Public Security Bureau

  3. Submit Your Report

    • By phone: Call 110 (police) or 96110 (Anti-Fraud Hotline)

    • Online: Use the CAC or SAMR websites.

    • In-person: Visit your local police station with the required documents and identification.

  4. Follow Up
    Request a case number and check progress regularly.

Tips for Staying Safe from Scams in China

  • Never transfer money to unknown bank accounts or QR codes.

  • Avoid downloading apps from unofficial sources.

  • Use the National Anti-Fraud App (国家反诈中心 App) for scam alerts.

  • Verify businesses through the National Enterprise Credit Information Publicity System.

✅ Remember: Scammers in China often pose as police, bank staff, or delivery companies. Always confirm identity before acting on a request.

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