How to Report a Scam in the Philippines – Step-by-Step Guide

Scams are unfortunately common in the Philippines, with romance and dating scams being rife. Fraudsters frequently use social media, dating apps, and fake profiles to trick victims into sending money or personal information. Whether it’s a romance scam, investment fraud, online shopping scam, or phishing attack, reporting these incidents is essential to safeguard yourself and others.

In this guide, we’ll explain how to report a scam in the Philippines to the correct authorities and provide resources to help you take action.

Quick Reference Table – Where to Report a Scam in the Philippines

Step-by-Step: How to Report a Scam in the Philippines

1. Gather All Evidence

• Save chat logs, emails, receipts, screenshots, and bank transaction details.

• Keep a detailed timeline of events.

2. Report to the Philippine National Police – Anti-Cybercrime Group (PNP-ACG)

• Visit their nearest office or file a complaint online.

• Submit evidence and provide as much detail as possible.

• Website: acg.pnp.gov.ph

3. Contact the Securities and Exchange Commission (SEC) for Investment Scams

• Report fraudulent investment schemes, Ponzi scams, or unregistered securities.

• Website: sec.gov.ph

4. File a Complaint with the Department of Trade and Industry (DTI)

• For online shopping scams, defective goods, or deceptive sellers.

• Website: dti.gov.ph

5. Inform Your Bank and BSP of Banking Scams

• Immediately notify your bank to freeze your accounts and initiate an investigation.

• Report to the Bangko Sentral ng Pilipinas (BSP) for regulatory action.

Common Scams in the Philippines

• Dating & Romance Scams – The most common scam type, often targeting victims via social media and dating apps.

• Investment Fraud – Fake investment schemes with high promised returns.

• Online Shopping Scams – Non-delivery or fake products.

• Phishing Attacks – Fake emails or messages asking for personal info.

• Lottery & Prize Scams – Claiming you’ve won a prize you never entered.

Prevention Tips

• Verify profiles before trusting strangers online.

• Never send money to someone you haven’t met in person.

• Use secure payment methods for online purchases.

• Keep antivirus software updated.

✅ Final Note: Reporting scams helps authorities catch criminals and prevents others from falling victim. If you’ve been targeted, act quickly and report to the right agency.